Member for

3 years 4 months

Telesales Officers

We are looking for passionate individuals who can handle sales over the phone.

  • Meet assigned targets for profitable sales growth in assigned product lines.
  • Contact potential and existing customers and selling of Bank products.
  • Build repeat business through excellent customer relations
  • Set up appointments to support field sales representatives
  • Solve queries regarding bank products on phone
  • Offer excellent customer experience while interacting with customers on different channels.
  • Participate in product campaigns to ensure product information is readily available to customers.
  • Gather feedback from customers on Bank products and their experience to seek improvement on bank products.
  • Daily provision of business acquisition reports.
  • Recommending clients to useful financial services or answering bank-related inquiries
  • Maintain updated customer contracts and follow-up on accounts to ensure increased frequency in transactions.
  • Be a recent graduate with a diploma or university degree from a recognized institution
  • Computer literacy
  • Excellent analytical and interpersonal skills
  • A passion and commitment to quality service.
  • Excellent communication skills both verbal and written.
  • Ability to meet stringent targets within defined deadlines.
  • Experience in sales or client relationship management will be an added advantage.
  • Ability to be an agent of change and innovation with a strong desire to excel
  • A person of integrity and with good negotiating skills

DTB is an equal opportunity employer and does not charge any fee for the recruitment process.

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