Digital IPF

Pay for eligible insurance in manageable instalments through your insurer’s digital channel. DTB Digital IPF is an online Insurance Premium Financing solution that lets eligible customers apply for financing at an integrated insurer’s website or app, helping you secure cover without paying the full insurance premium upfront. Applications are subject to DTB approval.

Overview

DTB Digital IPF brings Insurance Premium Financing into the insurer’s digital purchase journey. Instead of leaving the insurer’s website or app to arrange financing separately, an eligible customer can choose DTB financing at an integrated digital point of sale, complete the required application steps and, once approved, have the financed premium settled so the insurance policy can be issued.

For customers, this creates a convenient way to access eligible insurance when paying the entire premium upfront would put pressure on the household or business budget. For insurance companies, Digital IPF can be integrated into websites, apps and partner channels through APIs, giving customers an additional payment option at the point of purchase.

Digital IPF is a credit facility, not a reduction in the insurance premium. Customers should review the required pre-payment, repayment schedule, financing cost and terms before accepting the facility.

What You Need to Open an Account

To start a Digital IPF application through an integrated insurer, have the following customer information and documents ready:

Valid ID number and identification document.
Passport for non-Kenyan applicants, where applicable.
Passport photo.
Valid mobile number.
KRA PIN.

The insurer and DTB may request additional information as part of the insurance purchase, financing assessment, identity verification or regulatory requirements.

Eligibility

Digital IPF is available only for insurance policies offered by insurers on DTB’s approved panel and integrated with the Digital IPF solution. The live DTB page currently lists Jubilee Health Insurance as the integrated insurer. All financing applications remain subject to DTB’s credit assessment and approval, as well as the insurer’s policy eligibility and underwriting requirements.

Distribution Channels

APIs and Partner Channels.

Digital IPF is designed to sit inside an approved insurer’s digital customer journey. Customers access the financing option through the insurer’s website, application or other integrated partner channel, while insurer integrations connect to the DTB Digital IPF system through APIs and approved partner channels.

Benefits

Discover the advantages of banking with Digital IPF

For Customers:

Spread eligible insurance premiums into manageable payments instead of funding the full premium upfront.
Apply digitally through an integrated insurer’s website, app or partner channel.
Reduce the need to move between the insurer and a bank branch when arranging premium financing.
Get a fast digital financing journey. DTB currently states that the journey from financing application to loan disbursement and policy issuance can take under 10 minutes where the customer completes the required pre-payment promptly.
Access eligible insurance sooner when a large one-off premium would otherwise delay the purchase, subject to insurer requirements and DTB approval.

Benefits

Discover the advantages of banking with Digital IPF

For Insurance Service Providers:

Add an embedded financing option to the insurer’s digital point of sale.
Reduce the upfront-payment barrier for eligible customers who may otherwise abandon or delay a policy purchase.
Support digital customer acquisition through a more flexible checkout journey.
Create opportunities for additional premium and commission revenue from digitally acquired policies.
Add value to the insurer’s website, app and partner-channel experience through an integrated premium-financing option.

FAQs

DTB Digital IPF is an online Insurance Premium Financing solution that is integrated into approved insurers’ digital channels. When buying an eligible insurance policy, you can select DTB financing through the insurer’s website or app, complete the required financing application and, if approved, use the facility to fund the eligible premium. You then repay the financing according to the repayment schedule provided by DTB.

Digital Insurance Premium Financing can help eligible customers spread the cost of an approved insurance premium instead of paying the full amount upfront. DTB Digital IPF is currently available through approved integrated insurers and is subject to DTB credit approval, the insurer’s policy terms and the applicable financing schedule. Check the insurer’s digital checkout to see whether DTB Digital IPF is available for the policy you want to buy.

Potentially, yes. Digital IPF is designed for situations where an eligible customer wants insurance cover but would prefer to spread the premium cost rather than make one large upfront payment. If the medical policy is offered through a DTB-integrated insurer and you meet the financing requirements, you can apply for Digital IPF during the online purchase journey.

DTB describes Digital IPF as a digital Buy Now, Pay Later option for eligible insurance products. It is still a credit facility, so approval, pre-payment requirements, financing costs and scheduled repayments apply. Review the repayment schedule and full terms before accepting the facility.

Both products finance eligible insurance premiums. The key difference is the customer journey. Digital IPF is embedded into an approved insurer’s website, application or partner channel so the financing application can happen at the digital point of sale. Traditional IPF may involve a separate bank or insurer-assisted application process. The exact terms and eligibility should always be confirmed for the product and policy being financed.

Start on the website or application of an insurance company integrated with the DTB Digital IPF system. During the eligible policy purchase journey, select the DTB IPF payment or financing option, provide the required information, complete the financing application and follow the prompts for any required pre-payment. DTB then assesses the application before financing is approved and the policy can be issued.

DTB’s live Digital IPF page currently lists Jubilee Health Insurance as the insurer integrated with the solution. Because digital partnerships can change, confirm the current list of participating insurers with DTB or check whether the DTB Digital IPF payment option appears on your insurer’s checkout before starting an application.

DTB currently states that eligible customers can apply for Digital IPF when purchasing a Jubilee J-CARE Health Medical Policy by selecting the “Pay with DTB IPF” option on the payment or checkout page. The insurance policy itself remains subject to Jubilee’s eligibility and underwriting requirements, while the financing remains subject to DTB approval.

DTB currently states that an eligible Jubilee J-CARE customer does not need to be an existing DTB account holder to apply for Digital IPF. All financing applications are still subject to DTB’s approval process. If the solution becomes available through additional insurers, confirm whether the same account requirement applies to that specific partner journey.

DTB currently lists a valid ID number and identification document, a passport for non-Kenyans where applicable, a passport photo, a valid mobile number and a KRA PIN. The insurer or DTB may request additional information for the insurance purchase, identity checks, credit assessment or regulatory requirements.

DTB currently states that the journey from Digital IPF application to financing disbursement and insurance policy issuance can take under 10 minutes. The actual time can be longer if the customer delays the required pre-payment or if additional verification, credit assessment or insurance underwriting is needed.

Follow the notifications and instructions provided during the insurer’s digital checkout and by DTB. After the required pre-payment and successful financing process, DTB sends a loan disbursement email containing the repayment schedule, instalment due dates, amounts and your DTB loan account number.

After completing the required pre-payment and financing process, DTB sends a repayment schedule to the email address used during the application. The schedule shows your monthly instalment due dates, the amount due and your DTB loan account number. Keep this schedule and plan your payments before each due date.

DTB states that Digital IPF repayments are made by crediting the monthly instalment amount to the DTB loan account number provided in your loan disbursement email. Use the account details and due dates shown on your repayment schedule, and contact DTB if you are unsure about the current payment channels available.

No. DTB states that Digital IPF is issued only against policies from insurers on the Bank’s approved panel and integrated with the Digital IPF solution. Availability therefore depends on the participating insurer, the specific insurance product and DTB’s financing approval. Confirm eligibility at the insurer’s checkout before assuming a policy can be financed.

Compare the total financing cost, required upfront payment, number and size of instalments, eligibility rules, participating insurers, speed of the application journey, repayment channels and what happens if a payment is late. Digital convenience matters, but the best option is one whose repayment schedule comfortably fits your budget and whose terms you fully understand before accepting.

No. Digital IPF is a financing solution, not a discount on the underlying insurance premium. It helps eligible customers spread the premium payment over time, and financing costs or other applicable charges may apply. Review the total amount payable under the financing agreement as well as the insurer’s premium before you proceed.

A Digital IPF facility is a credit obligation. Missing a scheduled instalment may trigger consequences under the financing agreement and could affect the financed insurance arrangement. If you expect difficulty making a payment, contact DTB before the due date and review the current Digital IPF Terms and Conditions for the applicable default and policy-related provisions.

DTB offers Digital IPF integrations through APIs and partner channels. Insurance companies interested in adding the financing option to their digital journey should contact DTB to begin onboarding, commercial, technical, compliance and integration discussions. DTB’s live page provides a dedicated contact route for insurer onboarding.

An embedded premium-financing option can help reduce the upfront-payment barrier for eligible customers while keeping the purchase journey digital. DTB positions Digital IPF as a way for insurers to support digital customer acquisition, create additional premium and commission opportunities and add a financing option to their website, application or partner-channel experience.