DTB's internet banking platform, i24/7, enables businesses and individuals to transact seamlessly on internet-ready devices irrespective of their location.
Benefits
- Transact on-the-go from the comfort of your location day and night
- Initiate bulk transactions and bulk beneficiary uploads
- Gain a higher level of visibility and control over your banking needs
Features
- User training - free
- SWIFTÂ -Kshs. 1,500
- RTGS - Kshs. 500
- EFT - Kshs. 100
- Internal funds transfer - Kshs. 30
- Balance inquiry - free
- I-tax -Kshs. 100
- Bill payment -Kshs. 30
- Bank to Mpesa - Tiered as attached
- Pesalink - Tiered as attached
- Account statement - free
- Email alert per transaction - free
- Note:* All charges are subject to applicable tax
Additional features
- Bulk Payments
- Payroll Processing
- Mobile Payments
- Government Billers such as e-citizen, KPA Kargo Pay, Kiwasco, Thiwasco, Nyandarua County ShIF, NSSF
- Credit Card Payments
- Fixed Deposit Booking
- SI Management
Requirements
- Customers who wish to sign up for internet banking must be DTB account holders
i24/7 How to video demo
FAQs
If you enter your credentials incorrectly multiple times, you will get locked.
- How do I unlock myself on i24/7?
- Login to the i24/7 portal and select the option "Unlock user".
- Enter your corporate code, User ID, and mobile number.
- Answer the security questions. You will be redirected to input the OTP sent to your mobile.
- Enter the OTP and submit. Once successful, you will receive an email confirmation.
- I have forgotten my i24/7 password, how do I reset it?
- Login to the i24/7 portal and enter your corporate code and User ID.
- Select "Forgot password" and submit.
- Re-enter your corporate code, username, and mobile number in the 254 format.
- Answer the security questions. You will be redirected to input the OTP sent to your mobile.
- Enter the OTP, then enter and confirm your new password.
product_id
2
application form
uploaded forms
