Member for

6 years 1 month

DTB's internet banking platform, i24/7, enables businesses and individuals to transact seamlessly on internet-ready devices irrespective of their location.

  • Transact on-the-go from the comfort of your location day and night
  • Initiate bulk transactions and bulk beneficiary uploads
  • Gain a higher level of visibility and control over your banking needs
  • User training - free
  • SWIFT -Kshs. 1,500
  • RTGS - Kshs. 500
  • EFT - Kshs. 100
  • Internal funds transfer - Kshs. 30
  • Balance inquiry - free
  • I-tax -Kshs. 100
  • Bill payment -Kshs. 30
  • Bank to Mpesa - Tiered as attached
  • Pesalink - Tiered as attached
  • Account statement - free
  • Email alert per transaction - free
  • Note:* All charges are subject to applicable tax
  • Bulk Payments
  • Payroll Processing
  • Mobile Payments
  • Government Billers such as e-citizen, KPA Kargo Pay, Kiwasco, Thiwasco, Nyandarua County ShIF, NSSF
  • Credit Card Payments
  • Fixed Deposit Booking
  • SI Management
  • Customers who wish to sign up for internet banking must be DTB account holders

If you enter your credentials incorrectly multiple times, you will get locked.

  • How do I unlock myself on i24/7?
    • Login to the i24/7 portal and select the option "Unlock user".
    • Enter your corporate code, User ID, and mobile number.
    • Answer the security questions. You will be redirected to input the OTP sent to your mobile.
    • Enter the OTP and submit. Once successful, you will receive an email confirmation.
  • I have forgotten my i24/7 password, how do I reset it?
    • Login to the i24/7 portal and enter your corporate code and User ID.
    • Select "Forgot password" and submit.
    • Re-enter your corporate code, username, and mobile number in the 254 format.
    • Answer the security questions. You will be redirected to input the OTP sent to your mobile.
    • Enter the OTP, then enter and confirm your new password.
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