Mobile Banking
Transact conveniently via mobile banking on both USSD (*382#) and the DTB m24/7 mobile app available on both the Apple Store and Google Play Store.
Benefits
- Transact on-the-go from the comfort of your location day and night
- Real-time notifications for debit and credit transactions
- Facial, fingerprint and PIN transaction authentication is available on the DTB app
Features
- Balance enquiry - free
- Air time top-up - free
- Internal funds transfer - Kshs. 15
- Bill payment - Kshs. 30
- Mini-statement request - free
- Debit / credit alerts - free debit alerts, ten per credit alert
- Bank to M-Pesa - Kshs. 60
- Masterpass - free
- Cheque status - Kshs. 15
- Forex viewing - free
- Registration requirement - customers who wish to sign up for mobile banking must be DTB account holders
Rates
Bank Account to Mobile Money Wallet Charges Effective 1/1/2023.
| Transaction Bands by Amount (KES) | Fee (KES) |
|---|---|
| From 0 to 100 | Free |
| From 101 to 5,00 | 11 |
| From 501 to 1,000 | 15 |
| From 1,001 to 1,500 | 18 |
| From 1,501 to 2,500 | 25 |
| From 2,501 to 3,500 | 35 |
| From 3,501 to 5,000 | 47 |
| From 5,001 to 7,500 | 57 |
| From 7,501 to 20,000 | 67 |
| From 20,001 to 150,000 | 70 |
- Deposits from any DTB Paybill into DTB accounts will be subject to mobile network operator charges.
Pesalink Charges:
| Transaction Bands by Amount (KES) | Fee (KES) |
|---|---|
| From 0 to 500 | Free |
| From 501 to 5,000 | 70 |
| From 5,001 to 10,000 | 85 |
| From 10,001 to 100,000 | 110 |
| From 100,001 to 999,999 | 130 |
- Note: * All charges are subject to applicable tax
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