Mobile Banking

Member for

3 years 10 months

Transact conveniently via mobile banking on both USSD (*382#) and the DTB m24/7 mobile app available on both the Apple Store and Google Play Store.

  • Transact on-the-go from the comfort of your location day and night
  • Real-time notifications for debit and credit transactions
  • Facial, fingerprint and PIN transaction authentication is available on the DTB app
  • Balance enquiry - free
  • Air time top-up - free
  • Internal funds transfer - Kshs. 15
  • Bill payment - Kshs. 30
  • Mini-statement request - free
  • Debit / credit alerts - free debit alerts, ten  per credit alert
  • Bank to M-Pesa - Kshs. 60
  • Masterpass - free
  • Cheque status - Kshs. 15
  • Forex viewing - free
  • Registration requirement - customers who wish to sign up for mobile banking must be DTB account holders
Bank Account to Mobile Money Wallet Charges Effective 1/1/2023.
Transaction Bands by Amount (KES) Fee (KES)
From 0 to 100 Free
From 101 to 5,00 11
From 501 to 1,000 15
From 1,001 to 1,500 18
From 1,501 to 2,500 25
From 2,501 to 3,500 35
From 3,501 to 5,000 47
From 5,001 to 7,500 57
From 7,501 to 20,000 67
From 20,001 to 150,000 70
  • Deposits from any DTB Paybill into DTB accounts will be subject to mobile network operator charges.
Pesalink Charges:
Transaction Bands by Amount (KES) Fee (KES)
From 0 to 500 Free
From 501 to 5,000 70
From 5,001 to 10,000 85
From 10,001 to 100,000 110
From 100,001 to 999,999 130
  • Note: * All charges are subject to applicable tax
product_id
1

Internet Banking

Member for

3 years 10 months

DTB’s internet banking platform, i24/7, enables businesses and individuals to transact seamlessly on internet-ready devices irrespective of their location.

  • Transact on-the-go from the comfort of your location day and night
  • Initiate bulk transactions and bulk beneficiary uploads
  • Gain a higher level of visibility and control over your banking needs
  • User training - free
  • SWIFT -Kshs. 1,500
  • RTGS - Kshs. 500
  • EFT - Kshs. 100
  • Internal funds transfer - free
  • Balance inquiry - free
  • Account statement - free
  • Email alert per transaction - free
  • Note:* All charges are subject to applicable tax
  • Customers who wish to sign up for internet banking must be DTB account holders
product_id
2

Automated Teller Machines

Member for

3 years 10 months

DTB has a network of ATMs strategically located to enable customers to access their accounts. These ATMs not only dispense cash and allow customers to view account balances and mini-statements, but some also allow cash deposits! In addition, the bank is also a member of Kenswitch; meaning DTB customers can access their funds at any Kenswitch branded ATM.

  • Access banking services beyond regular banking hours
  • Secure platform with enhanced card reader capability and anti-skimming devices in place
product_id
3