DTB Agency Banking

Agency Banking enables DTB customers to access banking services at appointed outlets. DTB agents are well spread throughout the country especially in areas where the bank has no branch presence.

  • Access to banking services easily, anywhere, anytime
  • Extended banking hours through the use of agents beyond normal banking hours
  • Currency - Kenya shillings
  • DTB agent services offer -
    • Cash in (cash deposit collection)
    • Cash out (cash withdrawals)
    • MTS services (cash receipt and sending)
    • Balance enquiry
    • Mini-statement request
  • Cash in (deposit)
    From 100 to 5,000 charge: Kshs. 0
    From 5,001 to 10,000 charge: Kshs. 0
    From 10,001 to 20,000 charge: Kshs. 0
    From 20,001 to 50,000 charge: Kshs. 50
    From 50,001 to 100,000 charge: Kshs. 70
    From 100,001 to 200,000 charge: Kshs. 100
    From 200,001 to 500,000 0.25% cash handling
  • Cash out (withdrawal)
    From 100 to 2,500 charge: Kshs. 25
    From 2,501 to 5,000 charge: Kshs. 45
    From 5,001 to 10,000 charge: Kshs. 75
    From 10,001 to 20,000 charge: Kshs. 145
    From 20,001 to 35,000 charge: Kshs. 175
    From 35,001 to 50,000 charge: Kshs. 195
    From 50,001 to 500,000 charge: Kshs. 220
  • Other services
    • Balance inquiry - Kshs. 10
    • Mini-statement - Kshs. 20
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